Secondary Costs of Products

Cost of products is High, if designed unsafely

    Returns and Warranty Expenses

    Loss of Customer Goodwill

    Cost of litigation

    Loss of Customers due to injuries in using it

    Cost of rework, lost time in attending to design problems

Manufacturer’s understanding of the risk in a product is necessary:

    To help reduce secondary costs

    To  know  the  possible  risk  for  purposes  of  pricing,  disclaimers,  legal  terms  and conditions, etc.

    To know the cost of reducing the risks

    To take a decision before finalizing the design.

Buyer’s understanding of the risk in a product is necessary:

    To judge whether he/she wants to take the risks

    To judge whether the ‘risk vs. costs’ justifies taking the risk.

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